When Stephen first heard about Atlantic Bay, it was through one of his clients. The experience was so positive for the client and Stephen’s team that they immediately sought out Atlantic Bay. “My goal is to align myself with service providers that offer my same level of service for the client. Atlantic Bay is hands-on. Our clients can meet face-to-face, they can meet over the phone, or via email. They really fit the consumer’s needs better than anyone we’ve ever worked with.”
Stephen’s number one priority is spoiling his clients. If he receives feedback that is less than perfect tens, he calls them personally to apologize. He appreciates that Atlantic Bay extends the same level of service. “I’ve been very pleased with how they reach out to my clients and keep them totally involved in the process,” he explains. “Most people can get a loan, but people really need advice on what type of loan suits their financial goals and their lifestyle.”
Another area that Atlantic Bay excels in, Stephen says, is giving clients an accurate picture of the home they can afford. “They completely underwrite the loan upfront. This causes a sense of calmness with not only the buyer but also with us.” He says that Atlantic Bay has won out over competing offers from other lenders because of this service. In addition, when it comes time to close on a home, Atlantic Bay has helped his team out on more than one occasion. “Sometimes there are five to eight home closings — with people moving out and in — and if one hits a snag, all of them hit a snag too. So the beauty of Atlantic is that they actually close on time.”
Glenn Kavanagh
Asheville Home Loans
Atlantic Bay
Offering Mortgage Loans including Purchase, Refinance, Renovation, 203K, FHA, VA, USDA and Conventional Loans.
Stephen’s number one priority is spoiling his clients. If he receives feedback that is less than perfect tens, he calls them personally to apologize. He appreciates that Atlantic Bay extends the same level of service. “I’ve been very pleased with how they reach out to my clients and keep them totally involved in the process,” he explains. “Most people can get a loan, but people really need advice on what type of loan suits their financial goals and their lifestyle.”
Another area that Atlantic Bay excels in, Stephen says, is giving clients an accurate picture of the home they can afford. “They completely underwrite the loan upfront. This causes a sense of calmness with not only the buyer but also with us.” He says that Atlantic Bay has won out over competing offers from other lenders because of this service. In addition, when it comes time to close on a home, Atlantic Bay has helped his team out on more than one occasion. “Sometimes there are five to eight home closings — with people moving out and in — and if one hits a snag, all of them hit a snag too. So the beauty of Atlantic is that they actually close on time.”
Glenn Kavanagh
Asheville Home Loans
Atlantic Bay
Offering Mortgage Loans including Purchase, Refinance, Renovation, 203K, FHA, VA, USDA and Conventional Loans.
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